IT Support Transition FAQ
The table below shows how you can get help for various services:
|Desktop support, FASmail, servers, storage, applications||UBC IT||604.827.HELP or SOS form|
|Technology-enhanced teaching & learning||ETS (Faculty of Education)||604.822.6333 or email@example.com|
|New website requests, non-WordPress web support, database development||UBC IT||Web Services Form|
|WordPress web support||UBC CMS Support||CMS Support Form|
|AV services||UBC IT||604.822.7956 or firstname.lastname@example.org|
|Computer labs (Scarfe 1006, 1007, 155)||Faculty of Educationemail@example.com|
- 8:00 am – 5:00 pm Monday - Friday for all incident, request, provisioning, and support services.
- 7:30 am – 8:00 pm Monday - Friday for audio visual support services.
The Chapman Learning Commons, located in Room 300 in the Irving K. Barber Learning Centre, offers a variety of computer and AV equipment for loan.
Xerox deliveries will be made to TEO reception (Scarfe 103), or can be arranged directly to the receiving department.
- Call 611 from an on-campus phone
- Call 604.822.2101 from an off-campus phone
Contact Baljit Chahal, UBC IT Senior Client Services Manager, at firstname.lastname@example.org or 604.822.3790.